Privacy policy

Alpha Lotto Limited, trading as ALPHA LOTTO ("we", "us"), is committed to protecting and respecting your privacy. This privacy policy forms part of, and is incorporated by reference into, Alpha Lotto's standard terms and conditions. It governs the data we collect from users and other third parties in the course of our business and the way we protect and process that information. Please read it carefully to understand how we will treat your personal data.

Information we may collect from you

Information you provide

When you sign up for access to our online resources (including any customer applications), download documents or complete online forms, we may ask you for certain personal information. The only personally identifiable information we keep is what you provide to us. You may be asked for: name, company name, title, function, email address, address and certain demographic information.

Cookies

A cookie is a piece of data stored on a user's computer that is tied to information about the user. Most browsers accept cookies by default, but you can set your browser to refuse all cookies or to indicate when a cookie is being sent. Some features and services may not function properly if cookies are disabled. We use cookies and other tracking technologies to improve your browsing experience, to show you personalised content and targeted advertising, to analyse our website traffic, to understand the effectiveness of advertising campaigns on platforms such as Facebook and third-party websites, and to understand where our visitors come from. By browsing our website you consent to our use of cookies and other tracking technologies. We also share information about your use of our site with our trusted social media, advertising and analytics partners.

Visit statistics

We count visits to this website ourselves, without cookies and without any third-party analytics tool. For each page viewed we keep the time, the page address (without any query string), the website you came from, the type of device, browser and operating system, your browser language and, where our hosting provides it, your country. We do not store your IP address: it is combined with your browser details and a secret that changes every day into a short code that cannot be reversed and cannot be linked from one day to the next. We use these figures only to understand how many people visit and which pages help them. They are kept for up to 180 days and then deleted. If your browser sends a Do Not Track or Global Privacy Control signal, we record nothing about your visit.

Links to other websites

Our website offers links to third-party websites. We are not responsible for the accuracy or efficacy of the information or the data policies or procedures of those third parties. If you access those sites using links on our website, you should satisfy yourself as to the data policies in effect there.

How we protect your data

We offer you a secure transmission method to send us personal or company information, and we implement security policies and technical measures to protect data from:

• unauthorised access;
• improper use or disclosure;
• unauthorised modification; and
• unlawful destruction or accidental loss.

How we use your information

• To ensure the products and services you have chosen are delivered to you in the most effective way, and to assist with our internal contract, accounting and administrative functions.
• To carry out our obligations arising from any contracts entered into between you and us.
• To report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns and does not identify any individual.
• To help us develop new and improved products, based on our analysis of patterns of site usage.
• To provide you with details of changes to our products or other offerings from Alpha Lotto that we believe may interest you. We will not share your data with third parties for marketing purposes unless we have your express consent.

Disclosure of your information

We may disclose your personal information to third parties in the following circumstances:

1. if we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer;
2. if we or substantially all of our assets are acquired by a third party, in which case personal data held about our customers will be one of the transferred assets;
3. if we are under a duty to disclose or share your personal data to comply with any legal obligation;
4. to enforce or apply our terms and conditions and other agreements;
5. if it is required to deliver our services. We sometimes outsource functions to service providers, some of whom use cloud-based systems; in that case your personal data would be hosted on their servers, but under our direction and control;
6. to protect the rights, property or safety of Alpha Lotto, our customers or others;
7. where we have received your permission to do so;
8. to any company within the Alpha Lotto group (including its employees and sub-contractors) which assists us in providing the Services or otherwise needs to know such information;
9. to any third party which assists us in providing the Services, including payment processors and providers of marketing services;
10. to any third party which helps us verify the accuracy of your personal information, including financial institutions, credit reference agencies (which may retain a record of the search) and identity verification entities;
11. to any third party which assists us in monitoring use of the Services, including the detection and prevention of fraud and collusion, in order to comply with applicable law, regulation, legal process or government request;
12. to contractors or advisers auditing our business processes or who need the information to advise us;
13. to any law enforcement body with a reasonable requirement to access your personal information;
14. to any regulatory body or authorised entity with a reasonable requirement to access your personal information; and
15. to any potential purchaser of, or investor in, the company or any company within our group (including in the event of insolvency).

You have the right to have your personal data erased and to prevent processing in specific circumstances. If at any time you wish us to stop processing your personal information for the purposes above, contact us and we will take the appropriate steps. Please note that this may mean your account is closed. You can reach us at info@alphalotto.net.

Changes to this policy

Any changes we make to our privacy policy will be posted on this page. Please check it occasionally to make sure you are happy with any changes.